Shipping & Tracking
- Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
- Please Note: Due to the ongoing pandemic, our courier partners are working with limited staff. Delivery of your orders may be delayed by up to 15 days.
We ship pre-order products on the date given in the product description, as far as possible. However, there may be a slight delay in shipping in case of an unforeseen surge in demand or any similar issue. Rest assured, our customer experience team will keep you updated on the status of your order.
The Souled Store provides FREE shipping for all orders above Rs. 1000 in India. A shipping charge of Rs. 50 is payable only on orders below Rs. 1000.
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund as TSS Money to your The Souled Store account which will reflect within 24-48 hours of initiation.